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TERMS & CONDITIONS - CAN I RETURN MY ITEM?
Please read the Returns Policy before returning a product to The WOD Life.
Please download and print your Return Authorisation Form HERE. Fill out the form with all necessary information and return to the address listed.
Please make your choice carefully, as we do not provide refunds for a change of mind or incorrect decision.
Please read the Processes and Policies below.
Any issues, please contact us .
RETURNS POLICY - WHAT’S YOUR POLICY ON RETURNS?
The WOD Life takes it’s products and customer service seriously. We are committed to ensuring you are satisfied with your purchase. If there is ever an issue with our products or services provided, please get in contact with us. We will take care of this together with you to ensure you are satisfied.
No returns, exchanges or refunds can be provided on items returned to The WOD Life in a used condition, or outside our terms and conditions.
Please note that we will be only be providing a refund by the methods available to us at the time of your return. This may involve Bank Deposit, PayPal, Credit Card Reversal or Store Credit. Please allow up to 7-14 days for refunds or credits to be processed.
RETURN PROCESS - HOW DO I RETURN AN ITEM?
- The WOD Life
- C/O – Returns Department
- 217 South Road
- South Australia
DAMAGED OR FAULTY GOODS - MY ITEMS ARE DAMAGED OR FAULTY, WHAT TO DO?
If your gear becomes damaged or faulty after use, The WOD Life will work together with you to resolve the issue. If your gear has been used according to it’s intended use and are still within the returns period, we will work together with you to organize a replacement or a refund.
If your gear does not arrive in original condition or there is a fault, we will work together with you to ensure you are provided with what you purchased. Please contact us with your order number and we will organise a replacement.
INCORRECT ITEM RECEIVED - THE CORRECT ITEM WASN’T RECEIVED, WHAT TO DO?
We acknowledge that at times, there may be mixed up items that are received. We will work with you immediately to ensure your correct item is received.
Please contact us with your order order number, the incorrect item and we will resolve this for you.
More than 100 brands
100 Day Return Policy
SAME BUSINESS DAY DISPATCH
On orders before 2PM AEST
Ships express daily